Nikki has been the Billing Manager at Mind and Motion for over 8 years. Her role is to ensure that all claims filed follow strict industry standards and that all claims and statements for services are submitted timely and accurately. She is also responsible for obtaining authorizations for services, posting payments, entering charges into the billing system, processing refunds for overpayments when necessary, accounts receivable, and collections. Nikki also meets with patients to help them better understand how their insurance works and is always available to answer questions that patients may have regarding their statements. Nikki is married with 3 children. She loves the beach, football, hanging out with her family, spending money, and listening to crime podcasts.